Focus Infocom Pvt. Ltd. will provide the Service using reasonable skill and care of trained and competent engineers/ technicians.

Focus Infocom Pvt. Ltd. may from time to time make changes to its Network or the technical specification of a Service. In the event, these changes will detrimentally affect the Service; Focus Infocom Pvt. Ltd. will inform customers in advance.

It is technically impracticable for Focus Infocom Pvt. Ltd. to provide a fault free Service and Focus Infocom Pvt. Ltd. does not warrant or undertake to do so. 

Focus Infocom shall not be liable for or does not warrant to or undertake support related to customers’ personal computer (PC) and or Local Area Network (LAN) used by customer to access the Internet service(s) provided by Focus Infocom Pvt. Ltd.